News

Bright garden in Leicester

RWP caretaker Stephen has been helping with an exciting garden project at one of our supported living homes in Leicester.

A day in the life with RWP housing officer Cheryl

RWP housing officer Cheryl recently visited homes in Nottingham and completed annual reviews, health and safety inspections. She also took time to check in with tenants and support staff, and helped with the moving out process.

Introducing our new Customer Promises

Progress Housing Group, which RWP is part of, has introduced a new set of Customer Promises, which we co-created with our tenants, and which are based on our customer service framework called RAMP.

Reporting a repair

Here we share the reporting process and what you need to do in an emergency and how to report an emergency and non-emergency repair.

A day in the life with RWP housing officer Cheryl

RWP housing officer Cheryl recently visited homes in Nottingham and completed annual reviews, health and safety inspections. She also took time to check in with tenants and support staff, and helped with the moving out process.

Meet your caretakers

Our caretakers provide a repair and maintenance service at some of our supported living schemes. This keeps your homes safe, clean, and in good condition.

4 Seasons Garden Maintenance collaborates with RWP

The latest in our guest blog series features Grant Jones, Director of 4 Seasons Garden Maintenance – Growing Partnerships and Greener Communities.

Dentist research project

Learning Disability England is starting a new research project which will look at how going to the dentist can be made more accessible for people with a learning disability.

Joint tenant committee meeting in Leyland

RWP and Progress Housing Group tenant representatives and colleagues came together for the joint tenant committee meeting in Leyland to discuss how we listen to our tenants and customers, how we ensure their feedback shapes our services, and the committees' achievements so far.