News and blogs

Legal name change for RWP

Important news if you are an RWP - Reside Housing Association tenant.

Introducing our new Customer Promises

Progress Housing Group, which RWP is part of, has introduced a new set of Customer Promises, which we co-created with our tenants, and which are based on our customer service framework called RAMP.

Reporting a repair

Here we share the reporting process and what you need to do in an emergency and how to report an emergency and non-emergency repair.